Fairoak Estate Management offers professional block management services to the residential sector in London and Surrey, including Ealing, Sutton, Kingston, Staines, Weybridge, Woking and Guildford
OPTIONAL ADDITIONAL SERVICES
For most major works we recommend that independent Surveyors be employed to prepare specifications, obtain tenders and monitor works to completion. Quotations will be obtained from Surveyors, whose fees are to be agreed by the Directors prior to instruction. Fairoak Estate Management makes no charge for employing Surveyors/specialists.
BLOCK MANAGEMENT LONDON – OUR SERVICE INCLUDES
Regular inspections of the estate
Provide Directors with progress reports of ongoing issues
Organise repairs up to the authorised spend limit
Obtain quotations and supply copies for repairs over the authorised spend limit
Obtain quotations and supply copies for additional services
Deal with queries from residents
Manage concierge services including PAYE and temporary cover
Open and maintain a bank account in the name of the estate and provide bank statements as required
Provide income and expenditure analysis report detailing a complete breakdown of the service charge account every three months
Prepare and provide draft annual budgets for approval
Issue the service charge budget and service charge/ground rent demands as directed
Process service charge accounts including paying contractors by direct transfer or cheque, arrange for cheques received to be banked and arrange transfer of agreed funds to reserve accounts maintained by others
Take reasonable measures to collect service charges from residents. Should charges remain unpaid, advise of procedures and costs of taking further action
Instruct Accountants to produce Annual Accounts in accordance with clients’ authorisation and supply relevant financial information required by the accountants
Following approval, file Annual Accounts with Companies House (if directed & not completed by Accountants)
We take care of all the business administration for each block, manage the maintenance plans, and keep on top of health and safety issues. We pride ourselves on our attention to detail, and our comprehensive professional estate management service.
WANT TO FIND OUT MORE?
For further information about our block management services or company secretarial services please contact us today
Full financial management and accounts
All your client enquiries dealt with promptly
Full documentation and accountability
FREQUENTLY ASKED QUESTIONS
Can we keep our existing contractors if we are happy with them?
Of course. As long as contractors can comply with our Code of Conduct.
How do I report a problem or maintenance issue to you?
Our offices are open Monday to Friday 9am to 5.00pm. We can be contacted by telephone, e-mail or through our online enquiry form.
Where do you keep our service charge funds?
All funds received are paid into a bank account which is held under a statutory trust, which is specific to your development and protected by legislation.
Why appoint a managing agent?
The role of a managing agent today is a complex one and requires a professional approach. To carry out the role requires knowledge of landlord and tenant law, building construction, health and safety regulations, basic accounting and more. There are benefits of professional management which should be balanced against the fees which leaseholders will have to bear.
You manage our estate and we need additional services not covered by our contract. What do we do?
No problem, we can quote for the additional items. Once you’ve established what you need please contact us and we’ll start the ball rolling right away.
What if I have an emergency out of hours?
Call us on 07576 437621 and we will respond within the hour providing immediate assistance if necessary.
How do we order your block management services?
Contact us by email or phone for an initial dialogue about your needs. Our standard block management package covers many clients’ needs but we can quickly establish if you need any of our bespoke services as well as, or instead of, our standard one. Once we’ve done that we’ll provide you with a contract outlining the details of our service agreement and when you are happy, you sign it and return it.
OPTIONAL ADDITIONAL SERVICES
See below for more information on our additional services or contact us today